Bates Hewett & Floyd Insurance Agency

Privacy Statement

This privacy statement summarizes the policies and practices of Bates Hewett & Floyd, Inc. regarding the collection, disclosure and confidentiality of your nonpublic personal information. At Bates Hewett & Floyd, we are committed to protecting your privacy. We want you to understand what information we collect about you and how we use that information. This privacy statement applies to our relationship with you if you are an individual who obtains products and services from us for personal, family or household purposes.

Information We Collect

We do not disclose any nonpublic personal information about you to any nonaffiliated third parties, except as permitted by law. Disclosures which are permitted by law include, but are not limited to, disclosures which are necessary to obtain an insurance policy and service your policy, to investigate and pay claims, and to process transactions that you request. We also may disclose nonpublic personal information about you to third parties that perform marketing services on our behalf or to other financial service providers with which we have joint marketing agreements.

Information We Disclose Within Our Insurance Family

We are permitted by law to share information about our experiences and transactions with you (such as your payment and claims history and types of insurance coverage you purchase from us) within our insurance family, which includes such entities as insurance companies, banks and finance companies.

We will also adhere to any State privacy law requirements so addressed herein.

Information Security

We restrict access to nonpublic personal information about you to those employees and outside service providers who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your nonpublic personal information.

Former Customers

If you end your relationship with us, we will continue to adhere to the policies and practices described in this privacy statement.